What To Do When HP Smart App Says Printer Offline?

HP Smart App is a blessing for all HP Printer users as it manages all HP printer functions. Hp Smart helps you to set up your HP printer wirelessly without any fuss. It detects the Hp printer in your home area and makes the connection setup easier. Though, it might sometimes show HP printer offline status on a Windows 10 computer system. The HP Smart says printer offline is a very common issue on Windows 10 operating system. However, it is not a tough sail to troubleshoot this problem. Follow this blog for resolving this issue.

Guidelines To Fix The HP Smart says Printer Offline Issues:-

The main reason behind the printer’s offline status is a bad connection or a faulty wired connection. So now, we will discuss the steps to resolve these offline issues permanently. Also, keep in mind that these guidelines only apply to Windows computer systems. It does not apply to any other operating system. Let’s start with the stepwise explanation:

1. In the first step, you have to switch off your HP printer.
2. Then navigate to the Devices and Printers option in the Settings menu and delete your HP printer from the list.
3. Go to the control panel and uninstall or delete the HP printer drivers from there.
4. Now press the windows and R button on your keypad together. 
5. In the dialog box that appears, enter ‘Spool’ and press the enter key.
6. Choose the printer folden now and launch it.
7. Empty this folder by deleting all the temporary and unwanted files.
8. The next step is to switch on your printer.
9.  From your HP printer now print the network configuration page to proceed further.
10. You will observe your Hp printer’s IP address from this network configuration page i.e. 192.168.1.12 or 10.0.0.21.
11. Now again go to the start menu, from there go to the settings menu and open the ‘Devices and Printers’ option and click on the Add printer tab.
12. Then, choose the option, ‘The printer I want isn’t listed.
13. Then click on the option, ‘Add a printer using TCP or IP address.
14. After that enter the IP address in the respective box and hit on the next tab.
15. After this, the Windows will automatically add your printer from the network and then install the printer drivers to your system automatically.
16. This ensures your HP printer is installed on the Windows operating system using the IP address.
17. Now, launch the HP Smart app and see your HP printer is showing online.
18. After completing these troubleshooting guidelines, you will never come across the offline status issue again.

HP Smart Says Printer Online!

Now your HP Smart won’t say ‘HP Smart Says Printer offline. Your printer will never face this issue once you follow the troubleshooting guidelines carefully. These guidelines won’t work on any other operating system other than Windows so don’t try them. You can resume printing once your HP smart printer is online. Have your time while printing!